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Ethics in Healthcare Administration
The following scenario is designed to allow you the opportunity to contemplate and analyze ethical situations you are likely to encounter in a position of management. All of the scenarios are real-life in that they have actually occurred. Generally speaking, there are no right or wrong answers, just different perspectives. The scenario format is intended to assist you in the development of a pattern of thinking. You may use any resources you choose to help answer the question or to present your point of view.
Scenario Ten
You are a senior administrator at a non-profit healthcare facility. The CEO has hired a new compliance officer and the position will report to you. The newly hired compliance officer in a routine review came across what at first appeared to be a simple billing glitch. Upon further review, however, the compliance officer discovers that the billing glitch is really a larger issue and further discovers that the organization has been overcharging Medicare for the past five years. The compliance officer writes a report detailing the overbilling problem and delivers it to you and the CEO. The CEO instructs you to fix the billing problem and to have the compliance officer rewrite their report to indicate that the problem was an isolated incident and has been fixed. What would you do and why?
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